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    • Home
    • The work
    • Services
    • Portfolio
    • Bio/Contact
  • Home
  • The work
  • Services
  • Portfolio
  • Bio/Contact

Services

Issues management

Issues management

Issues management

  • Mergers & acquisitions 
  • Labor relations 
  • CEO/exec transition
  • Corporate restructuring, RIFs
  • Third party coalition building
  • Customer complaints
  • Guidelines: media on-site, spokespeople, social 
  • US/Canada comms integration 

Content creation

Issues management

Issues management

  • White papers/position summaries, sustainability & annual reports 
  • Q&As, handbooks
  • Website, blog content
  • Marketing, customer service copy/collateral content
  • Customer journey mapping
  • AI management and support

Crisis comms

Issues management

Executive messaging

  • Immediate on-site support and media/internal comms management
  • Spokesperson role
  • Press conferences, media training, spokesperson prep 
  • Protest/critical issue  planning and support 
  • Long-term planning 

Executive messaging

Executive messaging

Executive messaging

  • Internal/external strategy & execution
  • Executive team message mapping
  • Speeches/conference management
  • Social media strategy/alignment
  • High-profile engagement: national and local press tours, SMTs, NYSE, etc.


Internal comms

Executive messaging

Media relations

  • Strategic plan rollout
  • Change management (brand launches, culture, D&I, benefits, new processes)
  • Video campaigns & content
  • Internal comms audits
  • Messaging strategy/content for large-scale meetings
  • BOD content 
  • Employee journey mapping



Media relations

Executive messaging

Media relations

  • Strategy/ execution
  • Messaging and collateral content: press releases, Q&A, fact sheets, scripts, bios 
  • Media/virtual tours 
  • Social/influencer strategy and alignment
  • Corporate storymining
  • Community engagement

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